Choosing the appropriate communication tool is crucial in an era where businesses significantly rely on digital collaboration, as it can either enhance or ruin productivity. Microsoft Teams and Google Chat have become well-known names in the realm of team communication. Nevertheless, a significant number of users have reported that these tools, despite their impressive capabilities, frequently fail to effectively manage the communication context.

According to a recent survey conducted by Statista, 68% of employees experience feelings of overwhelm when they are required to transition between multiple applications in order to remain informed about conversations and duties. Organizations are actively pursuing more intelligent alternatives as communication becomes increasingly fragmented.

Clariti provides a novel alternative to traditional messaging and collaboration tools in this regard. Clariti distinguishes itself from Microsoft Teams and Google Chat by introducing the concept of composite conversations, which is a distinctive method of connecting emails, discussions, documents, calendar events, and to-dos by topic. This implies that users devote less time to platform switching and more time to productive, focused discussions. Clariti’s AI also acquires knowledge from user interactions, thereby assisting teams in maintaining clarity without the need for manual categorizing and recommending pertinent contexts for new messages.

Additionally, Clariti is asynchronous communication-friendly, which is essential for remote and global teams—in contrast to Teams and Google Chat, which prioritize real-time messaging. By embedding emails directly into conversations, it alleviates email excess and prevents the pandemonium of lengthy threads by organizing all communication contextually.

In this blog, we will examine the fundamental distinctions between Clariti, Microsoft Teams, and Google Chat in order to assist businesses in making well-informed decisions regarding the collaboration tool that is most suitable for their requirements in 2025 and beyond.

Microsoft Teams and Google Chat are distinguished from Clariti by the following ten features:

1. Hybrid Conversations – Consolidates emails, conversations, files, calendar events, and to-dos into a single contextual thread

Unlike Microsoft Teams or Google Chat, which separate communication formats (email, chat, tasks) across distinct modules or tools, Clariti combines all of these into a unified conversation known as a “Hybrid Conversation.”

For instance, if your team is engaged in a conversation regarding a client proposal, you can consolidate the pertinent email threads, internal discussions, shared documents, follow-up to-dos, and scheduled meetings into a single cohesive thread. This comprehensive perspective prevents fragmentation and enables teams to maintain alignment without the necessity of switching between applications.

2. Email Integration – In contrast to Teams or Google Chat, this feature directly incorporates emails into chat conversations.

Clariti enables users to embed and respond to emails within chat conversations, a feature that is not available in Microsoft Teams or Google Chat, which necessitates the use of external email platforms.

For example, the team can directly import a customer’s email regarding a technical issue into a Clariti conversation, engage in a discussion regarding potential solutions, and respond without the need to forward the email or lose its context. This seamless integration of email and conversation guarantees that internal and external communications remain interconnected.

3. Contextual Organization – Automatically organizes related communication by topic to facilitate simple reference and clarity.

Clariti employs artificial intelligence (AI) to autonomously organize related messages, emails, files, and calendar events into topic-based Conversations, in contrast to Microsoft Teams and Google Chat, which employ channels and rooms/spaces, respectively.

For instance, any message, file, or calendar invitation that pertains to the project is consolidated into the same Conversation thread when you are engaged in a product launch. This eliminates the necessity of painstakingly organizing messages or sifting through numerous channels, and it simplifies the process of tracking the “who, what, when, and why” of each discussion.

4. Asynchronous and Synchronous Support – Equally supports real-time and time-shifted communication

Clariti is intended to function seamlessly in both synchronous (real-time) and asynchronous (time-shifted) collaboration scenarios. Clariti is designed to accommodate users who operate in various time zones or prefer not to respond instantaneously, while Microsoft Teams and Google Chat prioritize instant messaging.

For instance, a team member in India can leave a message in a composite conversation thread at the conclusion of their workday, and a colleague in the United States can retrieve and respond with complete context upon logging in, without the necessity of a distinct transition. Delays and confusion are minimized by maintaining a consistent focus on the subject matter.

5. Context Suggestions Powered by AI – Provides the appropriate conversation context for new messages.

Clariti employs machine learning to evaluate new messages, particularly inbound emails, and recommend the most pertinent extant hybrid conversation to which they pertain.

For example, Clariti may recommend that you include the email in the “Project Phoenix – Finance” conversation thread if it pertains to budget updates for Project Phoenix. This ensures continuity and prevents the formation of disjointed strands. This level of automated context recognition is absent in Microsoft Teams and Google Chat, necessitating manual effort to organize and assign discussions.

6. No Need for Channels or Separate Threads – Conversations are grouping by topic organically, rather than manually organized.

In Microsoft Teams and Google Chat, users are required to establish channels or spaces and determine the manner in which they wish to organize communication in advance. This frequently results in congestion, duplication, or missing updates. Clariti alleviates this burden by automatically organizing communication into Conversations that are based on specific topics.

Clariti intelligently consolidates multiple users’ discussions regarding a product launch across emails, conversations, and files into a single conversation. There is no requirement to locate the appropriate channel or recall the location of a post; everything is linked by subject.

7. Unified Interface – Access emails, conversations, files, and calendars without the need to transition between applications

Clariti offers a unified, cohesive interface that seamlessly incorporates a variety of communication tools. Users can manage their emails, team conversations, documents, and calendar events from a single application, eradicating the necessity to switch between Outlook, Teams, Google Drive, and Calendar.

For instance, a user who is engaged in a conversation regarding a marketing campaign can access the pertinent email, engage in a conversation, review relevant files, and view appointed deadlines—all without the need to exit Clariti. This level of communication is not consolidated within a single view by either Google Chat or Teams.

8. No External Integrations Required to Begin – Equipped with pre-installed capabilities, which simplify the setup process

In contrast to Microsoft Teams and Google Chat, which necessitate numerous third-party integrations to handle tasks such as email access, file storage, and scheduling, Clariti includes these capabilities as standard. This enables teams to initiate operations promptly without the necessity of a sophisticated technological framework. In Clariti, a startup can promptly commence collaboration by onboarding its entire team and utilizing shared files, to-dos, group conversations, and emails—all out of the box.

9. Seamless Collaboration – Share emails in group conversations without the need to forward or copy-paste.

Clariti enables users to incorporate emails into discussions or hybrid conversations. The email from a client can be shared in a group conversation by a team member who wishes to provide feedback without the need to forward or clarify it separately. This prevents miscommunication and ensures that discussions remain within the original context. In contrast, Teams and Google Chat typically necessitate screenshots or the copying and pasting of email text to replicate this level of sharing.

10. User-Friendly and Lightweight – Designed to be simple without sacrificing functionality

Clariti provides a user-friendly, uncluttered interface that is not overly complex. Clariti prioritizes usability in contrast to certain enterprise tools that necessitate training and induction. It is user-friendly for those who are new to digital collaboration tools, yet it still supports potent features such as AI context suggestions and hybrid conversations. This user-friendliness renders it appropriate for teams of all sizes, particularly those with varying levels of technological proficiency.

Disclaimer:

This article is for informational purposes only. The views expressed are based on independent research and user experiences. Microsoft Teams, Google Chat, and Clariti are trademarks of their respective owners, and this website has no official affiliation with them. Readers are encouraged to evaluate tools based on their own business needs before making any decision.